Telkom Speedy Review (first month)
It has been a month since I started using Telkom Speedy service. So far, I have nothing but positive service. I’m an active internet user and I use internet everyday. I haven’t experienced any connection problem.
Few days after I had my internet connection, I had a phone call from Telkom Speedy representative. She asked me whether I have my internet connection working or not. She also welcomed me and said thank you for using Telkom service. I got information also if I have problem with the connection, I can call the customer support. I already know about this but I never try it until today.
Today, I got another call from them. They informed me that they’ve received my payment and asked me about their service so far. I told the guy that I don’t have problem so far. I’m not sure about the other customers in other city, but here in Jogjakarta (in my place), I have a good experience.
Anyway, I tried to pay my Speedy bill using bank transfer (from ATM), but it seemed that the system is not ready yet here in Jogjakarta. Anyone got the same experienced?
tetep bayar di plasa telkom.. blon bisa bayar pake e banking pula
it’s great to hear you good experience, thomskie. however i must say it’s too good to be true since the situation is reversed where i occasionally use telkom speeeeeedy. hey, i’m in batavia you know. lmty, last saturday, i had to make tens of calls to 147 just to make sure that the Internet connection was ok. well, you should see my modem was hardly blinking (showing that it wasn’t working at all). for 5 minutes it was ON, and the rest of 55 minutes was OFF. in the end, i throw the phone away from the desk. LOL >:)
My story with Telkomsel is very different from yours. I took a game connection (1mbps) from telkomsel a couple of months back. For the past few weeks, bandwidth has crashed to less than 10kbps, and infinite complaints to 147 have gone waste. The 147 call center guys just blabber – they dont mean a thing – all they know is to be polite, but dont take ANY action to solve any problem. Bearing their lies and nonsense is getting a bit too much as I wait for my connection to get back to anywhere near normal. Thank god I live in Jakarta, hopefully can exercise some other option soon.